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Privacy Policy

Highpoint Fellowship Privacy Policy

Effective date: October 1st 2026

Highpoint Fellowship (“Highpoint,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit hpf.org (the “Site”), how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.

Information We Collect

Information you give us

We collect personal information only when you choose to give it to us. This may happen when you:

  • Send us a message through our contact form or by email
  • Submit a prayer request
  • Register for an event, class, or ministry
  • Sign up to serve or volunteer
  • Give online
  • Create or log in to a Church Center account

This information may include your name, email address, phone number, mailing address, and anything you choose to write in a message or prayer request. Please share only what you are comfortable sharing.

Information collected automatically

When you visit the Site, some information is collected automatically through cookies and similar technologies. This may include your IP address, browser type, device type, operating system, referring website, pages you view, how long you stay on each page, and your general location (city or region, not your exact address). We use this information in aggregate to understand how the Site is used. We do not use it to identify you personally.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions, messages, and prayer requests
  • Process event registrations, volunteer sign-ups, and online gifts
  • Send giving receipts and year-end contribution statements
  • Share church news, events, and ministry updates when you ask to receive them
  • Understand how visitors use the Site so we can improve it
  • Keep the Site secure and prevent spam or abuse
  • Meet our legal and financial record-keeping obligations
  • We do not sell, rent, or trade your personal information.

Online Giving and Payment Information

Online giving is handled through Church Center, part of Planning Center. When you give, your payment is entered on Planning Center’s secure pages and processed by their payment processor. Highpoint Fellowship does not collect or store credit card or bank account numbers on this Site. We receive a record of your gift (such as your name, contact information, the amount, date, and fund) so we can provide giving statements and keep accurate financial records.

Our Third-Party Partners

We share information only with the trusted partners that help us run our website and ministry. These partners may only use your information to provide services to us, and each is governed by its own privacy policy:

  • Planning Center / Church Center — our church management system. It handles online giving, event registrations, forms, groups, and member accounts. Planning Center Privacy Policy
  • Google Analytics (GA4) — helps us understand how visitors find and use the Site, such as which pages are popular and which devices people use. Google Analytics uses cookies and gives us aggregated reports. It does not give us your name or contact information. How Google uses information from sites that use its services
  • Google Search Console — helps us see how the Site shows up in Google Search results (for example, which search terms lead people to us). Google provides this data only in aggregate, and it does not identify individual visitors. Google Privacy Policy
  • We may also disclose information when the law requires it, such as to respond to a valid legal process, or when needed to protect the safety of our congregation, staff, or others.

Cookies

Cookies are small text files that your browser stores on your device. We use them to keep the Site working properly and, through Google Analytics, to understand how visitors use the Site. You can set your browser to block or delete cookies. Some parts of the Site may not work correctly if you do.

To stop Google Analytics from collecting data about your visits on every website, you can install the Google Analytics Opt-out Browser Add-on.

Links and Embedded Content

The Site may link to or embed content from other websites and services, such as YouTube, Facebook, Instagram, Google Maps, and Church Center. When you click a link or view embedded content, those services may collect information about you under their own privacy policies. We are not responsible for the privacy practices of other websites, so we encourage you to review their policies.

Children’s Privacy

The Site is intended for a general audience. We do not knowingly collect personal information online from children under 13. Registrations for children’s and youth ministries should be completed by a parent or guardian. If you believe a child under 13 has given us personal information through the Site, please contact us and we will delete it.

How We Protect Your Information

We use reasonable safeguards to protect your information. These include encrypted (HTTPS) connections, limited access to personal information, and trusted service providers. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

How Long We Keep Information

We keep personal information only as long as we need it for the purposes described in this policy. Giving records are kept as long as required for tax and financial reporting. Google Analytics data is kept according to the retention settings in our Google Analytics account and is then automatically deleted.

Your Choices

  • Access, update, or delete: You may ask us to see, correct, or delete the personal information we hold about you. Contact us using the information below. If you have a Church Center account, you can also update your profile there.
  • Emails: You can unsubscribe from our emails at any time by using the “unsubscribe” link in any email or by contacting us.
  • Cookies and analytics: You can manage cookies in your browser settings or use the Google Analytics opt-out add-on described above.
  • We may need to keep certain records, such as giving records, when the law requires it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date above. We encourage you to review this page from time to time.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Highpoint Fellowship
600 West New Hope Dr
Cedar Park, TX 78613
Phone: 512-260-5449
Email: [email protected]